SHIPPING POLICY

All orders are processed within 1–2 business days. Estimated delivery times are 21-37 business days for the US, UK, Canada, Australia, and New Zealand. During peak periods, delivery may take slightly longer.

Where do we ship from? Aurelen Home curates its collection from a network of specialist manufacturing partners, so your order ships directly from the partner that produces your piece. Items may ship from various international locations depending on the product, which is why standard delivery runs 21–37 business days and tracking may route internationally before it arrives.

How much is shipping? Free shipping on all orders.

Where do we ship? United States, United Kingdom, Canada, Australia, and New Zealand

Tracking information is provided by email once your order has shipped. Please allow 3–5 business days after shipment for tracking to update. If there's no movement after 10 days, email us and we'll chase it. Aurelen Home is not responsible for delays caused by customs, weather, or carrier disruptions beyond our control.